MZUZU-(MaraviPost)-Northern Region Water Board has admitted that, for the past few months, it has been overcharging its customers; but it was unintentional.
According to some customers whom Maravi Post interviewed randomly at Luwinga, Ekwendeni and Chibavi Townships, for the past two months or so, water bills have been so backbreaking; sometimes, escalating from MK50,000 to MK75,000 per month.
Asked to comment on the same, Public Relations Manager for Northern Region Water Board, Edward Nyirenda, confessed that this is true, but it has been the case due to technical hitches that the Board has had with its machines over the said period.
At the present, Northern Region Water Board has a customer base of about MK65,000 households.
