How to measure and improve your digital maturity for online sales success

JOHANNESBURG, South Africa, 19th April 2022 -/African Media Agency(AMA)/- Is a website really a ‘digital experience’? South African retailers are in a rush to capitalise on the growing volume of South African consumers opting to do their shopping online as digitisation and the disruptive impact of the pandemic shift consumer habits.

According to Amrish Singh, Global Customer Experience Advisor at SAP Africa, South Africans were traditionally used to physical purchases where they can see the quality of a product or the freshness of a loaf of bread – but that has changed dramatically. 

“The past few years have seen massive growth in online purchases as consumers become more comfortable to enjoy the convenience of online purchases. Where South African e-commerce has traditionally lagged behind more developed markets, a new wave of digitally-mature companies are driving e-commerce, ably supported by a rich ecosystem of fulfilment partners, forward-thinking retailers and digitally-native consumers. However, this is putting significant pressure on retailers to ensure they offer great online customer experiences at all times.”

Digital adoption driving digital maturityAccording to reports, e-commerce purchases in South Africa grew by 66% in 2020 to reach more than R30-billion – double what it was two years prior. “Despite the relaxing of strict lockdown measures that restricted the movement of consumers to brick-and-mortar stores, online shopping continues to grow in popularity as more retailers introduce e-commerce offerings tailor-made for SA’s burgeoning consumer market.”

Singh, who advises companies on improving their customer experiences and digital maturity, adds that companies seeking to introduce online offerings will first need to determine their level of maturity to understand what further development is needed to create compelling customer experiences.

 
“Digital maturity refers to a company’s performance across hundreds of touch points in a typical digital customer journey, grouped in four main categories, namely Mobile, CX, Digital Marketing and Social Media,” says Singh. “As companies explore new revenue opportunities in the age of the always-connected consumer, keeping track of digital maturity will be essential to creating compelling customer experiences online.”

To help companies in their efforts to develop seamless and effective online customer experiences, Singh provides tips for improving each of the four pillars of digital maturity:

Pillar 1: Mobile

In a country where smartphone penetration has crossed the 90% mark, having a mobile presence is essential to any company’s digital ambitions. 

“A fast, responsive and user-friendly mobile app or mobile web responsive site is a must-have for companies as it creates a powerful channel for sales and customer service while also delivering vital information, such as where to find the nearest store,” explains Singh. 
More digitally mature companies will also integrate other services such as WhatsApp for customer support discussions or Google Maps so customers can navigate to the nearest store directly from their device of choice.
Singh adds that companies also need to build tailored functionality into their mobile apps based on the type of business. “For example, if you are a pharmacy, does your app indicate whether there is an on-site clinic? If your business receives high volumes of customer queries, are your contact details hyperlinked so customers can reach you with a single tap?”

Pillar 2: Overall Customer Experience

Customer Experience forms an important part of the Experience Economy and has become a core tenet of successful businesses, on par with traditional metrics such as product quality and price. 

Some studies suggest that consumers are 3.5 times more likely to purchase more from a brand following a positive customer experience, while brands that offer a poor customer experience can expect to lose nearly 10% of their revenue.

“Great online customer experiences are essential to the success of any company’s digital efforts,” says Singh. “How well-designed and easy to navigate is your homepage? Can customers easily create an account profile? An easy win here is to use social logins so your customers don’t have to remember yet another set of usernames and passwords.”

Guided selling, which employs the use of artificial intelligence and machine learning to help customers find exactly what they are looking for – sometimes before they even know they’re looking for it – is also growing in popularity as the underlying technology improves. 

“Having clear product images with detailed information, as well as ratings and customer reviews, further help create a compelling experience that can build trust with consumers and encourage repeat purchases. A seamless returns experience, especially for consumer goods and fashion items, is also vital, as any delay in replacing a defective product can damage the relationship with the customer and push them to your competitors.”

Pillar 3: Digital Marketing

Digital marketing is an essential driver of modern commerce and has given rise to some of the world most valuable companies. In a survey of more than 14 000 online shoppers, nearly half (48%) of consumers said they start their hunt for new products on search engines.

“Companies have to make sure they rank highly for their relevant keywords on popular search engines such as Google,” says Singh. “Aspects such as which branded keywords they track for, strong calls to action, and ensuring that all ads direct to a live link – and not an unfortunate 404 page – are also vital.”

Regulations such as the Protection of Personal Information Act and the European Union’s GDPR add a compliance element to customer communications. 

“The ability for consumers to easily opt in and opt out of communication is both a customer experience and a regulatory requirement. Digitally mature organisations will also ensure there is a pleasant and relevant rollout of content to a newly opted-in customer to deepen their interest and start building a positive relationship with the customer.”

Pillar 4: Social Media

With nearly four billion social media users across all platforms worldwide, social media has become a ubiquitous part of modern digital life.

Singh says modern brands simply cannot afford to not have a strong social media presence. “At a minimum, companies should have systems and processes in place to regularly post content according to a well thought out social media policy, track engagement, and respond quickly and effectively to negative posts on their social pages.”

For more digitally mature companies, social commerce could help drive valuable traffic and sales. “How easily are your customers directed from the social post to a product page with e-commerce capabilities? And how do you leverage content to build strong connections with a specific audience? For example, if you’re a hardware supplier, do you have a YouTube channel with tutorials for how to use certain tools or how to fix common household DIY problems? And do those videos direct to other products relevant to the tutorial?”

According to Singh, companies should partner with experts that can lend a global perspective on best practices to accelerate their move to greater digital maturity.

 “Our customer experience advisory team assesses more than four hundred touch points across the four pillars of digital maturity to give organisations a clear picture of their strengths and areas of improvement. This can eliminate wasted effort and more quickly push them to greater digital maturity, with all the customer satisfaction and revenue-boosting benefits that brings. 

Distributed by African Media Agency (AMA) on behalf of SAP Africa.

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Source : African Media Agency (AMA)

African-born advocate and refugee, reflects on being a Black woman in the US 

NEW YORK, USA, 19th April 2022 -/African Media Agency (AMA)/-On the heels of Black History Month in February, Women’s History Month in March and the appointment of the first Black female Justice to the US Supreme Court in April, one African woman has been talking to the UN refugee agency, UNHCR, about her childhood experience of fleeing conflict in Liberia to become a leading refugee advocate in her new homeland, the United States. 

Lourena Gboeah began by describing how she and her four-year-old daughter, Moriah, read stories together, particularly ones that honour the contributions and sacrifices of African Americans, and their role in shaping the country.   

Most recently, they have been focusing on picture books by African American authors, like Floyd Cooper who wrote and illustrated Moriah’s favourite, Max and the Tag-Along Moon, about a boy and his grandfather.  

“We read books based on self-love, so that as she grows, not only does the reading enhance her vocabulary, but it also helps her to just appreciate and love herself even more,” said Lourena. 

Struggle to achieve 

For many US refugees of African descent, Black History Month provides an opportunity to reflect on both the journey that forced them to flee their homelands, and their new lives in America.  

And having the first African American appointed to the highest court in the land, is a shot in the arm of hope for a prosperous future. 

When we talk about being a Black woman here in America, especially for me, being a former refugee, I always think about how hard I had to fight to get to where I am today,” said Lourena, a social worker and chair of the US-based advocacy group Refugee Congress

Fleeing under threat 

As a young girl in Buchanan, Liberia, the naturalized American enjoyed watching soccer games and traditional dance performances on Sundays in the park there.  

But after the First Liberian Civil War broke out in 1989, her life quickly changed.  

The joyful shouts at pick-up games were replaced by gunshots during massacres carried out by the warring sides. Those who dared to continue dancing were seen by rebels as being supportive of opposition forces, and so they, too became victims. 

“We were getting really terrified,” said Martha Gboeah, Lourena’s mother, who escaped with her eight children after rebel groups threatened the family.  

A dream come true 

Lourena, her mother and siblings, were among 750,000 people who fled their homes during the war that claimed hundreds of thousands of lives. 

The family first crossed the border to Côte d’Ivoire, where they lived for two years, before being resettled in 1992 to Staten Island, New York City, where they were reunited with the family patriarch.  

Then four years old, Lourena marvelled at the idea of sandwiches made of ice cream. And her mother found joy in working and taking care of her family. 

“The first thing that was really amazing was to have work,” Martha said. “In Liberia, women [couldn’t] just get a job. Here, I was able to work and move around freely.” 

Reality sets in 

But soon the family also learned the reality of being Black in America. 

“We went through being called names. We would get teased that we lived in huts, and it was just really like a lack of cultural awareness at that time,” Lourena said. “I still remember that to this day. We all went through that bullying.” 

Years later, while working for the Jewish Family Services of Delaware resettlement agency, she taught young children in Delaware schools about refugees.  

Lourena credited a growing emphasis on cultural awareness education with contributing to changing how refugees and other marginalized groups are perceived – but maintains that there is still a lot to be done. 

Fulfilling work 

As a Black woman, Lourena said that navigating the US workforce has proven difficult.  

Despite having the necessary qualifications and experience, she has had to fight for career opportunities and a fair salary. 

While Lourena, unlike some of her counterparts, has never been “tapped on the shoulder for positions,” she acknowledged that “it really excites me when I’m able to help someone.” 

Against the odds 

According to a 2021 analysis by the Brookings Institution research group, the situation in the US job market for Black women continues to be difficult. 

For example, unemployment for Black women increased from 4.9 per cent to 6.2 per cent in November, while it decreased from 3.7 per cent to 3.1 per cent for their white counterparts. 

One study by Leanin.org and McKinsey & Co. found that women of colour in the US workplace face a wider range of microaggressions and must put in more hours to prove their value. 

Chairwoman of the board 

Lourena works to help people overcome these obstacles.  

In addition to her job as a social worker, she serves as the Board chair for Refugee Congress and as a Board member for Refugee Council USA – another US-based advocacy organization that helps people forced to flee their homes because of war or persecution. 

Lourena and her counterparts speak at public events, conduct community training and advocate with local and state governments, encouraging policies and practices welcoming to refugees. 

“I like to pride myself in being a connector of people, places, and things,” she said. “It really excites me when I’m able to help someone find a solution to whatever challenges that they’re going through.” 

A ‘conscientious’ fighter 

As a senior community engagement manager at Unite Us, a network that coordinates community-based organizations, she helps to ensure that health and social care services reach those in need. 

“One thing I will remember Lourena for is her conscientious fight to advocate for those who lack awareness and resources,” said Alyssa Bradley, a former colleague. 

“If you need a voice or hand, Lourena willingly and strongly lends hers”. 

Lourena draws on her family’s experience as refugees in her work.  

“We’re hardworking people,” she said. “But of course, coming into a totally new land, any type of extra support would have been helpful.” 

Building a brighter future 

Lourena feels a particular obligation towards Black women and hopes she can make the future bright for her daughter, who wants to be an astronaut.  

She has taken Moriah to Refugee Congress meetings and to a Black Lives Matter demonstration, hoping that the experiences will teach her daughter to value her worth and power.   

“I don’t want her to think any less of herself because of her skin color,” Lourena said. “And I want her to know that her mom was in this fight.” 

Distributed by African Media Agency (AMA) on behalf of UN News.

Source : African Media Agency (AMA)

Former RBM deputy governor Henry Mathanga victim of persecution

Signs are written all over the walls of justice that Reserve Bank of Malawi (RBM) former deputy governor Henry Mathanga is a victim of a spate of government witch-hunt against its perceived enemies.

The scheming is well-orchestrated.

Those at the helm of State House, RBM, the Office of President and Cabinet and other related state institutions are aware of this but they won’t publicly admit it.

For over 36 years, Mathanga served the Central Bank with utmost zeal and patriotism as evidenced by his steady rise up the rudder until when he was appointed the deputy governor in 2020, on a five-year deal.

Yet, after all his contribution which helped the country’s economy to stay afloat through specialised control of inflation and ensuring that the forex reserves are beyond depletion, all he is reaping is mistreatment, suspicious allegations and humiliation.

But maybe, that is what those deemed as enemies of the State should expect to face as long as Malawi Congress Party (MCP), disguised as Tonse Alliance, is in power.

That, if it is the case, the days of democracy are clearly being replaced by autocracy. And that does not read like a good sign.

A renowned local newspaper Nation on Sunday in its latest publication revealed that president Lazarus Chakwera has instituted a committee to probe Mathanga over RBM alleged illegal transactions. If found guilty, he should be fired as “deputy governor.”

The committee is chaired by High Court judge Kenyatta Nyirenda. This is the man that has been presiding over most cases connected with officials that worked in the Democratic Progressive Party regime.

Do you remember the Malawi Electoral Commission case ruling in which commissioners Dr. Jean Mathanga, Linda Kunje, Arthur Nanthulu and Steve Duwa were dismissed?

Nyirenda also presided over the case where former president Mutharika and former chief secretary Lloyd Muhara were accused of plotting to remove Chief Justice Andrew Nyirenda and Justice Edward Twea.  

His appointment as chairperson of the committee to probe Mathanga, therefore, raises more questions than answers. Without being overly suspicious, let us leave that aside.

Prior to appointing the committee, Chakwera suspended Mathanga in June last year. That was quite some strange move as Mathanga had already resigned from the position following a barrage of cruelties directed at him.

It is for this reason and other convincing ones that Mathanga has written the RBM that he will not meet the committee at a meeting scheduled for this Wednesday in Lilongwe.

“Through a letter dated 26th March 2021, I resigned as deputy governor and this was conveyed to the State President His Excellency Dr Lazarus McCarthy Chakwera in response to the letter on the same.  I also commenced legal proceedings against the bank and the office of the President and Cabinet on the same matter.

“In the circumstances, it is very clear that I am no longer a deputy governor of the bank for all intents and purposes. You may wish to observe that the cited provision used to constitute the committee applies to the employees of the bank, which I am not,” writes Mathanga in a response dated April 14, 2022.

The RBM has based its allegations on a Forensic Audit Report on the Reserve Bank of Malawi payment operations which was released last year. 

That dossier is being challenged by a couple of stakeholders including Mulli Brothers Limited which was implicated in the suspected irregular transactions.

Further arguing against appearing before the committee, Mathanga points out that Forensic Audit’s legitimacy is being challenged therefore it cannot be used as a basis to open a disciplinary case.

Through a letter dated 7 April 2022, RBM has charged Mathanga with four counts that revolve around breach of general powers and functions of the bank and failure to comply with the Code of Conduct.

They are all founded on alleged irregular issuance of letters of credit to four companies valued at K13 billion.

The companies are Mulli Brothers Limited, Rock Ba Rock, FF Trading, Web Commercials Limited, JF Investments and Worldwide Wholesalers. They were contracted by the government to supply fertilisers for the Farm Input Subsidy Programme.

 The million-dollar question is: Why is it that it is Mathanga personally who is being accused of approving the letters of credit when the RBM had the whole board, led by its governor, in charge?

Additionally, some of these transactions were made when Mathanga was holding a lesser position than that of deputy governor. How was he able to influence the approval of these deals?

Add to that equation, Mathanga, former governor Dalitso Kabambe and other RBM executives are already answering charges related to these Forensic Audit Report findings. 

So, why is the government insisting that Mathanga be probed at institutional level? The reason could be that it wants to find him guilty and then strip him of his terminal benefits and pension.

It all seems a properly laid plan; the case of being guilty before being proven innocent.

In his resignation letter, with immediate effect, Mathanga said the government was in breach of contract, having reduced his K18 million monthly salary by half in addition to refusing to allocate him an official vehicle, as stipulated in his contract. He has already dragged the government to court over this government misconduct.

Minister of Information and Digitisation Gospel Kazako said the government did not accept his resignation despite that it did not respond to his resignation.

However, a legal expert Shepherd Mumba told Nation on Sunday that the fact that government did not respond means that the resignation was automatically validated.

“From the law, when somebody resigns that is effected.  If he really tendered his resignation letter to his employer, it means his contract was effectively terminated,” he said.

Assessing all these circumstances, it is as clear as the summer sky that the government has waged war against Mathanga. It is likely going to be a protracted tussle.

However, sooner or later, justice must prevail.

APC, PDP: Nigeria’s Most Demonic, Evil Political Parties, By Bayo Oluwasanmi

Nigeria has produced two of history’s most demonic, evil political parties. Any Nigerian who doesn’t feel a complete sense of outrage and revulsion against the two parties is not a normal person. The Nigerian is not fit to be part of 21st-century society.
 
Any Nigerian who fails to condemn and denounce the two parties for having the audacity to field candidates for the presidency is with no moral purpose in life. In all the years of the two parties at the helm at the centre, they exhibited a barefaced display of degenerate, sadistic immorality. There’s no parallel for such political viciousness in our political history.



The two parties are filled with the nastiest and most vicious bastards. Both are in a dysfunctional symbiotic relationship. Every failure is blamed on the other party. There’s no end to the sociopathic behaviour of members of both parties. The two parties keep themselves relevant by perpetuating problems, not resolving them. Both parties are not interested in the progress, peace, and prosperity of Nigerians because it’s not in their best interests. They are only interested in the economic and political lynching of Nigerians.
 
The two parties are two sides of the same coin. They are concerned about how government should control our lives and which rights should be infringed upon. Regardless of who was president of the two parties in the past, our rights were infringed upon. Our treasury was looted. Jobs lost. Utilities dead. Infrastructures moribund. Healthcare is a mirage. The education system is comatose. Hunger unabated. Terrorism and kidnapping are the new normal. Neither party really cares about the poor. They care about making you think they care about you. At the end of each voting circle, nothing seems to get better for the poor. The two parties like revolving doors control the centre but nothing else seems to change.
 
At best, they are parties of bad ideas; at worst, parties of no ideas. The two parties are willing to destroy and undermine the fundamental pillars of our democracy to retain power. They keep Nigeria fractured, fragmented, and divided under the flag of shared greed, corruption, wickedness, and bigotry. Both parties keep poor Nigerians split vertically so the poor cannot fight their common oppressors.
 
They create artificial controversies that create a distracting, endless show of diversion for the poor masses. Both want the same thing: wealth and power. They treat Nigerians as useful idiots. Both parties know the moment the poor unite to fight the ruling oligarchy, the system will collapse and make way for a revolution. Sadly, the poor remain their own worst enemies. Going by the records, the oppressed poor will still vote one of the demonic, evil political parties into power if Nigeria survived a breakup on or before 2023.
 
[email protected]

Source saharareporters

Sigh of relief! Malawi FA bankrolls beach soccer for 2021 season completion

By Edwin Mbewe

LILONGWE-(MaraviPost)-Central Region Beach Soccer can now breathe a sigh of relief after receiving long awaited funding from Football Association of Malawi (FAM) to have the 2021 Beach Soccer League Season reach its completion stage.

Central Region Beach Soccer General Secretary, Frank Chisambula confirmed the development to The Maravi Post in an interview.

Beach soccer is back

Chisambula therefore lauded FAM good gesture while appealing for full support towards Beach Soccer as any sporting discipline.

Beach soccer is among affiliated to them and fund it in time so that there is a stride in improving the sport in the country.

“We are thankful to the FA for finally funding us,as Association we are ready to complete the 2021 Beach Soccer season in April and start the 2022 season in the first week of May.They should fund us in time just as they do with any Sporting disciplines affiliated to them, it is the sport that can also put Malawi on the map”, Chisambula was quoted.

Games are expected to resume this coming weekend. Munali FC are on the summit of the seven log table with 14 points from 6 games seconded by Tourism who have 12 points from the same number of games.

FC Malawi and SEN’S Academy are tied on 9 points and occupy positions 3 and 4 respectively due to goal difference.

Livingstonia, Blue Eagles and Lake Malawi are on positions 5,6 and 7 with 8,6 and 3 points.

Beach Soccer league 2021 season which was supposed to complete in October stopped in the second round due to lack of funding.

Egyptians celebrate Ramadan with the longest free Iftar table

Muslims gathered along a street-long table to break their Ramadan fast together in a mass “Iftar” meal on the 15th day of the Muslim holy month, in the Matariya suburb in the northeast of Egypt’s capital Cairo.

The wonderful scene brought together thousands of Muslims and Christians as the event is held in the middle of the Ramadan fasting period.

The organizers believe the event is meant to bring unity among people from different backgrounds ranging from nationalities and religions.

“The idea of the (Iftar) table isn’t only to eat and drink, the idea is 3,000 people are sharing the same table with the same religion and nationality and are eating together at the same time,” said Ihab El-Shah- at, an event organizer.

Around 6,000 people within the neighborhood participate in this colorful event full of decorations. Neighboring communities also do attend to enjoy the food and the atmosphere.

“The table isn’t specified for specific people, it is for everyone, all the neighbors and their children are participating, anyone passing the street can join the table,” said a resident.

Health authorities had initially directed the governors to apply the precautionary and preventive measures for the Coronavirus (COVID-19) to preserve the safety and health of citizens during the holy month of Ramadan.

After a two-Ramadan hiatus due to Covid-19, Cairo began receiving requests of holding Mawaid el-Rahman, or charity iftars, this Ramadan. –

“The Coronavirus has stopped us from attending (Iftar table) every year, many people used to come here from different areas to break the fast, not only this (Iftar) table but also to any other (Iftar) table,” a resident said.

Big tables that have different types of foods are offered for free for anyone to join at the call of Maghrib prayer, announcing the time for Muslims to break their fasting. The guests are usually the poor or people who did not go home in time.

Source: Africanews

Jesus As A Businessman (Part 2), By Rudolf Ogoo Okonkwo

Almost ten years ago, I wrote the first part of this article(http://saharareporters.com/2012/12/11/jesus-businessman-rudolf-ogoo-okonkwo). In it, I narrated my encounter with the introduction of Bruce Barton’s 1925 book titled, The Man Nobody Knows: A Discovery of the Real Jesus Christ.
In the book, Bruce Barton evaluated Jesus’ ministry on Earth using the eye of an advert executive and concluded that it followed the structures of modern businesses. The author pointed out how Jesus used today’s marketing tools and advertisement strategies to build a formidable business empire. One overlooked aspect of the piece was Barton’s assessment of Jesus’ ministry on how he picked his workers and how he appointed his successor.





Ten years later, as the leaders of the second generation of Pentecostal churches in Nigeria face inevitable retirement, how church leaders pick successors is now front and centre in the backrooms of these churches. Sometimes, it spills out to the front office, as we recently saw in a schism in the Pastor Enoch Adeboye-led Redeemed Christian Church of God (RCCG).
In the piece, I also looked at the then outrageous utterances of Bishop David Oyedepo concerning how he independently built Covenant University and other investments allied to Living Faith Church Worldwide (aka Winners’ Chapel International) without using tithes, offerings, donations and money from members of his church. The piece also touched on Oyedepo’s bragging about not receiving any salary from the church since 1987 and his wife not receiving from him money for feeding since 1988. The man of God did not reveal how he was sustaining himself and his lifestyle. The piece showed how the whole operation of the Winners’ Chapel fitted in well with this new commodification of the ministry of Jesus.
 
After the publication, Nigerian readers’ reaction to the piece was quite predictable. They condemned it and condemned me and predicted that I was heading to instant hellfire and certain and sudden death. They regurgitated the standard lines of “God cannot be mocked,” “do not judge,” “do not touch my anointed,” and “do not use the things of the world to judge spiritual things.” In fact, some even argued that churches are private businesses and people outside a church should not interrogate the activities of any church and its leaders.
As Easter approached, I reread the article. I wanted to know where things stood with the men and women involved in the business of Jesus. Instead of things getting better, I fear that they are getting worse.
Since the publication, we have seen the explosion of more and more establishments of these opaque organizations and churches like the Winners’ Chapel. There are now characters like Apostle Johnson Suleman who swim in and out of the most sordid scandals imaginable. He can be the subject of one week, one scandal novel. Some emerging churches have despicable leaders like Onyeozi Jesus operating out of Nkpor in Anambra State. There are entertainers like Prophet Chukwuemeka Ohanaemere, aka Odumeje or Indaboski Bahose, operating out of Onitsha. Apart from muddying up the waters, these characters found across Nigeria and Africa have a tremendous influence on the traditional churches that must compete with them to retain members. We have seen Catholic and Anglican churches and their leaderships picking up traits these merchants of Jesus have normalized. To compete with these charlatans, some Bishops in Catholic and Anglican churches across Nigeria have become original gangsters.
Ten years ago, when I wrote the original article, I did not know that Bishop Oyedepo had contracted Business Centrum Limited in London to help him set up a company in Jersey tax heaven to hide money for his wife and children. I did not know that Trident Trust Group, described as “one of the world’s leading secrecy enablers and one of the most notorious providers of offshore corporate and financial services,” was already working with Bishop Oyedepo. Trident set up Zadok Investments Limited for Oyedepo on August 20, 2007. The company started with 50,000 ordinary shares, each valued at $1.00. Zadok had Bishop David Oyedepo and his two sons, David Jr. and Isaac, as its directors. Other members of the family constituted the shareholders. David Jr. had 10% shares, Isaac another 10%. While David Jr. is a pastor at the church’s headquarters at Faith Tabernacle, Isaac heads a church in Maryland, USA. Love and Joy, the two daughters of Bishop Oyedepo, were also given 10% shares each. According to Premium Times, which looked at the documents as part of the global International Consortium of Investigative Journalists (ICIJ)-led Pandora Papers project, “the documents did not reveal the exact businesses and transactions the offshore company was set up to conduct. The entity however appears to be the family’s investments vehicle under which the family’s wealth is warehoused for offshore management.”
Last year, when the Pandora Papers’ story broke, we knew very little about how much money the Oyedepos stashed away in these offshore accounts and from where he got the money. Despite the embarrassment those involved in the Pandora Papers felt, Bishop David Oyedepo did not attempt to clear his name and his family’s name. He believed that it is one of those scandals, like his slapping of the young lady who said she was a witch for Jesus, and all the other controversies and questions about his ministries, that would breeze away and life would continue as usual. And to a large extent, it has fizzled out even though the damage it did to the ministry of Jesus will be evident in years to come.
Ten years ago, I was worried that the schools set up by churches were not owned by these churches but by leaders of these churches and their families. I was concerned that most church members who thought they contributed money to build these schools could not send their children to these schools. Things have changed so much that those issues have become ancient matters. What is important at this moment is that corrupt money from every sector of the Nigerian society gets funnelled into these churches through tithes, offerings and donations. Without any question raised, children of the astonishingly corrupt members of our society send their kids to these expensive schools in a fantastic money-laundering scheme nobody notices. And while they do this, the children of the poor are aggregated inside collapsing strike-ridden public-school systems where they could spend as much as two extra years before graduating while their age mates at the private universities would have finished and taken up the very few desirable jobs available. In a generation, the gap between the rich and the poor would have widened so much that there would be little or no interactions between them. When the government finishes the Lekki airport, these “fantastically corrupt” lots would fly in through the Lekki airport and go straight into their mansions in Banana Island, while the rest of us would keep strangling each other in the old country where Jesus is the answer.
Ten years ago, when I wrote the original piece, Pastor Ayo Oritsejafor was still riding high with his full-throttle romance of President Goodluck Jonathan and Jonathanian politics. Most people did not see the dangers, even when the man of God was renting his private jet to security agents to use in transporting money into South Africa to purchase weapons for the government. Advocates of anything-goes–let-God-judge-his-apostles in Christendom all looked away. Where is Ayo Oritsejafor today? What happened to his business model? Is he still flying high with his private jet?
 
Defenders of the absurdity in Nigerian churches today are definitely scared of looking inwards and asking the very question they often tout: what would Jesus do? They should ask that pertinent question in all things. They are scared of looking at things Benson Idahosa left when he died in 1998. They are scared of remembering what fights followed after the man of God died and who owns the schools, the businesses and other investments left behind. It is the same story when Samuel Oshoffa, the founder of the Celestial Church of Christ died in 1985. If they dare to look, what they will see is worse than what will happen in ten years when the current crop of leaders, like the Oyedepos, the Kumuyis, the Adeboyes, the Okonkwos, Olukoyas, give way. When Benson Idahosa strode this world unchallenged and unaccountable to anyone, at least, vehicles to hide money in offshore tax heavens had not become common as they are today. When Benson Idahosa marketed prosperity preaching, greed was still simply greed. Now, it is obscene.
Ten years ago, I ended the piece by saying, “we have to get the politics of religion right if we are ever going to get the religion of politics right.” I argued that we are stakeholders of whatever group we belong to. And there is a responsibility that comes with being a stakeholder. It means that we have to hold those who manage the affairs of our institutions responsible. We cannot wash our hands like Pontius Pilate.
Our nonchalant attitude in politics, our churches, or our personal lives sets the stage for the inevitable scandals that ultimately cripple the same institutions to which we lend our names, fortune, and honour. We can cowardly escape the responsibilities associated with being a stakeholder, but we cannot escape the inevitable judgment associated with the failure of our institutions. Abandonment of our responsibilities is a form of abuse. And abuse that we fail to report comes back to haunt us and generations yet unborn.

Rudolf Ogoo Okonkwo teaches Post-Colonial African History at the School of Visual Arts in New York City. He is also the host of Dr. Damages Show. His books include “This American Life Sef” and “Children of a Retired God”.

Source saharareporters

A Response To Femi Adesina On President Obansanjo By Umar Ardo, PhD

Pastor Femi Adesina, the spokesperson for President Muhammadu Buhari, is at it again, disparaging and impugning President Olusegun Obasanjo and other high valued Nigerian leaders in a so-called defence of his principal. 
Adesina, in an article he published last Friday, asserted that President Obasanjo and other senior leaders of the country, including all former living Heads of State, except General Yakubu Gowon, are hiding under the umbrella of insecurity to display their hatred for President Buhari. Adesina might as well have added former Chief Justices of the Federation, former Chiefs of Defence Staff, former Service Chiefs, former Inspectors General of Police, former SGFs, leaders of all the country’s major socio-cultural organisations such as Afenifere, Ohanaeze, PANDEF, Northern Elders Forum, Arewa Consultation Forum, Middle Belt Forum, Inter-faith Group, and a host of other critical groups across the country. These are the leaders President Obasanjo actively mobilised to come together and take a common position on the debilitating political, economic, social and security situation that the Buhari-led government plunged the country into and advise the president accordingly. That was what President Obasanjo and all these leaders did – to meet, X-ray the issues, proffer solutions and advise the president; and that is just what all self-respecting patriotic statesmen would do! 
Instead of being commended for a job well done, Adesina came out disparaging the former leaders of the country. As a pastor, Adesina should at least have a moral benchmark to operate upon; he cannot mount the pulpit and preach falsehood! And that is just what he seems to have done – preaching falsehood on the pulpit in defence of his principal!  



Now, the Hausa people, the father-tongue of Adesina’s principal, have a saying that: duk wanda ya so ka da safe, amma da rana ya qi ka to haqiqa laifin daga gun ka ne (whosoever likes you in the morning but dislikes you in the afternoon, then definitely the fault is from you). This saying, to me, perfectly fits this very situation between President Obasanjo and President Buhari. First and foremost, Obasanjo is Buhari’s senior both in age and in the military profession both of them served.  While Obasanjo came to the national and international limelight during the Nigeria-Biafra civil war when as the commander of the 3rd Marine Commando he received the instrument of surrender from the Biafran side that ended the war in January 1970, Buhari first came into the national limelight when he was appointed Military Governor of Northeastern State by the Murtala/Obasanjo regime in July 1975. 
Even in this capacity as a military governor, Buhari was responsible to Obasanjo as Chief of Staff Supreme Headquarters, through whom he had access to the Head of State on all official matters. At the assassination of the Head of State, General Murtala Muhammed, General Olusegun Obasanjo became Head of State and Commander-in-Chief, in which capacity he magnanimously appointed Buhari as Minister of Petroleum and Chairman of the newly established NNPC. This is the appointment that catapulted Buhari to the international scene, representing Nigeria at OPEC. To this end, Obasanjo was Buhari’s benefactor. If the former had hated the latter, he would not have given him this uncommon privilege and prestige. Obasanjo, therefore, liked Buhari from the early hours of the morning. Point number one.

Point number two, in his book, Not my Will, Obasanjo wrote glowingly about Buhari’s forthright character and discipline as a soldier. And, for most impressionable minds like mine in Junior Secondary School who adored the Murtala/Obasanjo regime as the highest example of idyllic leadership, such a claim and attestation made Buhari instinctively become the ideal leader to many of us. And to that extent, Obasanjo had created a positive image of Buhari that framed the minds and captured the imagination, sympathy, loyalty and support of most patriotic Nigerians like me who later became responsible for turning his perennial political misfortune into electoral victory after publicly crying and throwing in the towel in his pursuit of the presidency. Again, Obasanjo demonstrated his likeness for Buhari in the wee hours of the morning.

Point number three, after getting flustered, like most Nigerians, with the Jonathan regime, and despite Buhari indecorously challenging him personally at the polls in 2003 in which he roundly defeated him, Obasanjo in a statesmanlike manner threw his support behind Buhari’s candidacy and publicly got his PDP membership card theatrically torn as a symbol of rejection of President Jonathan’s candidacy.  This dramatic symbolic gesture was the final signal to the Nigerian electorate and especially the international community that Nigeria’s Concentric Power Circle was firmly behind Buhari’s candidature, thereby moulding both local and world opinions to actualise his victory at the polls in 2015. Again, for the 3rd time, Obasanjo revealed his likeness for Buhari at the most critical hour.  

So the question I would have to ask is: where did Obasanjo hide the hatred Adesina said he and his compatriots have against President Buhari? Adesina must have to supply the answer, because for all I see, as illustrated by the three points above, Buhari is a beneficiary of Obasanjo’s leadership benevolence. And to all intents and purposes, it was this altruism that became the vehicle Buhari later flung on to acquire popular support and drive his political campaign under the current democratic dispensation, and ultimately getting himself elected president in 2015. When all these little pieces were cobbling together to complete the jigsaw, where was Adesina? Of course, he was nowhere even within the crowd! 

The truth is that, and even his worse enemies cannot deny this fact, Obasanjo is a foremost Nigerian nationalist and patriot. As he often says, to his dying day, he will never give up on Nigeria and will fight any person, group or regime that threatens to imperil the unity and well-being of the country and her people. And it is to this end that he started opposing the Buhari regime, as he did to other regimes before it when it became glaring that President Buhari’s leadership was imperilling the unity and well-being of the Nigerian state. Judging by the spate of insecurity currently pervading the country, Nigeria can be rightly be said to have drifted inexorably into a complete failed state under the Buhari administration. All over the country, from my home state of Adamawa to Borno and Yobe in the North-east, to Benue, Niger, Nasarawa and Plateau in the North-central and Buhari’s own home state of Katsina, Kaduna, Zamfara, Kebbi and Sokoto in the North-west, to Abia, Anambra and Imo in the South East, kidnappings, killings and bloodlettings of horrifyingly unimaginable proportions have become standard daily occurrences of communities. In the Niger Delta region, oil bunkering, stealing and piracy have become so pervasive that even Buhari’s Minister of Petroleum for State had to cry out in utter resignation. While internecine genocide, communal killings and banditry are going on in villages and towns unabated, highways, airports and railways have been taken over by armed bandits, terrorists, robbers and kidnappers. As of today, hundreds of innocent citizens are held captive by murderous bandits and terrorists all over our forests with no respite. 

This is aside from the destruction of our economy, educational system, environment and ecology; the ensuing pervasive banal corruption, nepotism, unemployment, poverty and social conflicts. All these have combined to threaten the unity and very existence of the country as a sovereign state. It is thus natural that Obasanjo, whose entire life is dedicated to the service of Nigeria, would react. And he did. He had over the years met with the president several times one-on-one to advise on these key issues. Also, as a member of the National Council of State, he advised whenever the opportunity arose. And when these did not work, he resorted to writing the president open letters, as he did to other presidents. And when this failed too, he mobilised like-minds to press forth their positions. And in doing these, Obasanjo is not playing politics; he is only being his true self!

  Now, on all these scores, what offence did President Obasanjo and his fellow elder statesmen commit to warrant Adesina’s disparaging insults? As a pastor, Adesina must be guided by high-level moral values and ethics. Yes, he needs to defend his principal, but he should do so only on the bases of truth and honesty, and employing circumspection and empathy; none of which plainly, in his last Friday’s piece, he failed to employ. 

Source saharareporters

Kenya: Social enterprise turns human waste into profitable fuel business

A truck-full of unwanted human waste will soon be turned into fuel.

Trucks bring the material to a social enterprise called Sanivation based in Naivasha,100 kilometres from Nairobi.

It might seem like an unlikely source for cooking meals and heating homes, but this unpleasant mixture will be treated and turned into profita ble briquettes.

“Initially, it was very hard for us to scale-up as we used to make a home based product. People used to think that it smelling a lot but that wasn’t the case because we used to treat the poop very well to make the product and people would even use it for barbecue,” explains Paul Manda, factory manager at Sanivation.

The raw material is treated through heating at high temperatures to kill the bacteria and then is mixed with sawdust to make the briquettes.

The product has become more popular than they expected.

“So, when we decided to think of another product we thought of the sawdust briquettes, and of course, it is also a combination of agricultural and of course human waste. This product (was) actually picked up the market much quicker than we thought. So, we are currently selling more than 120 tons and we cannot even meet the market demand,” says Manda.

Taking human waste out of the wider environment and turning it into fuel has environmental benefits.

According to charity Water.org,41 percent of Kenyans lack access to basic sanitation solutions.

According to dateafrom WHO/UNICEF Joint Monitoring Programme for Water Supply, Sanitation and Hygiene (JMP), it is estimated 8.5 percent of the population practiced open defecation in 2020.

“The use of this fuel is very important to the environment in the fact that for each tonne that we are going to use we are saving thirty-three trees. Remember we are also taking a useless product that people used to just throw away, and maybe it was unsafely managed,” says Manda.

Sanivation initially targeted households as potential customers.

But after low takeup, they switched to supplying factories and businesses like Larmona flower farm.

They cook food on site for their employees and used to use charcoal and firewood.

But the briquettes are cheaper and manager Mary Wangui says her staff have noticed other benefits.

‘We switched to briquettes which are environmentally friendly because they do not produce smoke compared to the normal charcoal and the firewood. Also it has another advantage that it is not affecting our employees in the canteen medical-wise because the smoke affects the health of the employees but with briquettes we do not have those chances at the moment,” she explains.

“We have other advantages on the tear and wear of cooking pots whereby we used to buy cooking pots several times but at the moment they are taking long. Also if you compare from the normal charcoal and from briquettes, the heat from the briquettes takes long that means we use less compared to what we used to use there earlier,” she adds.

According to Kenya Forest Service, charcoal provides 82 percent of the urban population and 34 percent of rural households with energy.

“The briquettes are a good alternative to charcoal and wood and especially they are made from mostly waste material so they reduce on the trees that are being cut,” explains Nickson Otieno, a sustainability expert and CEO at Niko Green.

“Number two, if well made, they burn efficiently so they release less emissions of bad air, we call it carbon. So that has a very good health impact but also environmental impact compared to how the charcoal or the wood burns. Which is not efficient.”

Through the initiative, the company has been able to create jobs, as well as convince established organisations to opt for an environmentally friendly source of energy.

Source: Africanews

Egypt: TikTok influencer faces three-year jail sentence

An Egyptian court has reduced to three years, the prison sentence of TikTok influencer, Haneen Hossam for “human trafficking”, a judicial source told AFP on Monday (April, 18 ).

The 20-year-old student was slapped with a ten-year prison sentence in absentia in June last year.

Her case returned to court under a routine process because she was no longer in absentia.

Her sentence, against which she can still appeal, has therefore been “reduced”, her lawyer Hussein al-Baqar told AFP, saying that with 21 months already spent behind bars, his client could “consider her new sentence as an acquittal”.

With the system of remissions, he explained, “she could get out this summer”.

Before that, she will have to pay a fine of almost 10,000 euros.

Ms Hossam was once suspected of pimping for a video sent to her more than 1.3 million subscribers in early 2020.

In it, she said she wanted to help young girls who could not find work to earn some money by posting online videos with her.

“The justice system is criminalizing what all influencers do every day: invite others to work with them to monetize their business on TikTok,” said lawyer Mai el-Sadany on Twitter.

In June 2020, another female influencer, Mawada al-Adham, was sentenced to six years in prison for “human trafficking” and “inciting debauchery”.

In all, over the past two years, a dozen female influencers have been arrested for indecency in the conservative country.

Source: Africanews

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