LILONGWE-(MaraviPost)–Zamm Investments Limited, has attributed Cool Drop Bottled Natural water’s foreign objects content to technical faults.

The company is therefore assuring the nation that all measures are being taken to rectify the technical fault on provision of quality bottled water.

In a brief statement made available to The Maravi Post dated March 21, 2024, Zamm Investments management assures its customers that it has recalled batches from the market and waiting for official
communication from the authorities for disposal

The company’s response comes barely two days after Competition and Fair Trading Commission (CFTC) urged the general public not to buy or consume water from five batches of Cool Drop Bottled Natural Mineral water manufactured by Zamm Investments which contains some visible foreign objects.

In a press statement issued on Tuesday, March 19, 2024 and signed by its Executive Director Lloyds Vincent Nkhoma, “The warning goes to traders and the general public is because it has received communication that batch numbers; BTH277, BTH016, BTH253, BTH018 and BTH291 of Cool Drop Bottled Natural Mineral water manufactured by Zamm Investments do not meet the stipulated Malawi Standards”

But Zamm Investments says, “It is worth mentioning that this fault only affected few batches of 500ml bottled water, which were detected with white foreign materials.

“Many batches and 1L, 2L, and 5L, not affected. It was just some batches of our 500mls only with an issue”.

Add Zamm Investments statement in part, “We acknowledged that we had a technical fault at our factory which led to the supply of
water that did not meet certain set of standards.

“Immediately after this fault was detected, we conducted a comprehensive root-cause analysis”.

The statement explains, “We voluntary reported to MBS that we have problem and we voluntary stopped
production even before MBS told us. We recalled all the batches for that month and we put press release in newspapers

“Technical fault was our membranes was damaged, meaning that reverse osmosis was not taking place, Hence the white residues which are calcium and magnesium deposits”.

The company adds further, “We changed membranes, filters and UV light unit. We even got our water tested at LUANAR, results were clear.

“We brought in a specialist all the way from china to do install, do maintenance of our machinery and we rectified the problem”.