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Malawi consumers body unhappy with MACRA response on internet tariffs reduction

Reduce-Data-Cost must fall

By Taonga Sesani

BLANTYRE-(MaraviPost)-Consumers Association of Malawi (CAMA) on Friday, July 24, 2020 expressed displeasure at the response from Malawi Communications Regulatory Authority (MACRA) over the reduction of internet tariffs.

Earlier the consumers rights group wrote to communications regulator over an alleged rights in mobile tarrifs.

A statement made available to Maravi Post signed by CAMA’s executive director John Kapito said the consumer rights group is concerned with the high cost of the internet and voice bundles that Mobile Network Operators (MNO’s) are charging consumers.

“For a long time Malawi consumers have been paying the highest tarrifs and research shows that consumers pay highest charges for data in the world,” reads the statement.

Kapito said in the statement that CAMA wrote MACRA to give justification as why Malawian consumers pay the highest tariffs but the response has been very disappointing.

Despite several studies the regulatory body don’t believe that the cost of internet tariffs are high hence they have asked CAMA to provide evidence against the continued complaint.

The statement further reveals the reason why technology is not growing saying that only few consumers have access to these services compared to other countries.

“We have noted that the majority of learners are unable to go online and continue with their education because of the high cost of internet bundles,” said the statement.

And the statement demands for the reduction of internet bundles and the removal of expiry dates on internet bundles which it says its unfair and unjustifiable that internet bundles should have expiry date

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