By Chisomo Phiri
BLANTYRE-(MaraviPost)-The Electricity Supply Corporation of Malawi (ESCOM) says will from April, 2022 roll out a phased door-to-door countrywide meter verification and revenue protection exercise to appreciate the challenges its customers face with the accounts and enhance the service delivery.
In a statement dated March 29, 2022, the state-owned power transmission and distribution company says, during the exercise, a team of assigned employees will visit households and establishments that use electricity to verify meter account details and meter functionality.
“We therefore, urge our customer to cooperate with the assigned employees who shall visit households and establishments during working hours across the country by granting them access to their premises and assist them with meter account information when they seek clarification.
“The assigned ESCOM employees carrying out this exercise would easily be identifiable as they shall be using branded ESCOM motor vehicles and have identification cards,” reads part of a statement.
The Corporation has however, urged customers who suspect or know that their meter was tampered with to declare such issues threatening that those who do not declare and get identified during the exercise, will be named in the media.
According to ESCOM, meter tampering or bypass is an offense punishable by law as stipulated in the Electricity Act no 22 of 2004 Section 45( 2b).
