Malawi Technology

MACRA defends integrated system purchase for tracking misinformation, disinformation on public social media platforms

LILONGWE-(MaraviPost)-Malawi Communication Regulatory Authority (MACRA) has cleared the mist of using the integrated system to monitor, surveillance people’s privacy.

MACRA’s Director General Daud Suleman told the news conference on Tuesday, January 21, 2025 in the capital Lilongwe that the system only focuses on social media trends not private conversations.

Suleman added that the system will focus on scanning websites, Facebook posts that carry misinformation and disinformation.

On funding the system amid prevailing economic challenges, Suleman justified the decision arguing that the authority is working with its mandate of its own resources generated from services it provides to digital space.

MACRA intends to award a contract to HASHCOM Ghana Limited for the supply, delivery, installation, commissioning, and testing of an integrated system to track misinformation and disinformation trends in Malawi.

MACRA says a contract for the supply, delivery, installation, commissioning, and testing of this integrated system will soon be awarded to HASHCOM Ghana Limited.

MACRA’s Director General Suleman, highlighted the critical need for regulatory tools in the digital age.

“As a regulatory body, MACRA has a responsibility to protect consumers from the dangers of misinformation on digital platforms. Relying solely on manual approaches to address these issues is inefficient.

“This system will provide the evidence we need to regulate effectively, instil confidence in digital platforms, and ensure the safety of online spaces,” Suleman said.

He emphasized that public trust in the digital ecosystem is vital, not only for user safety but also for sustaining revenue streams in the digital economy.

“When people lose trust in mobile and digital platforms, they shy away from using them, which can negatively impact our economy. This initiative will also empower Malawians by building awareness and equipping them to report digital misconduct,” he added.

Thokozani Chimbe, Director of Legal Affairs at MACRA, assured the public that the system will be implemented with respect for individual rights and privacy.

“The monitoring tool is designed to counter fake news and misinformation without infringing on people’s freedoms.

“We are committed to a balanced approach that addresses cybercrime while respecting the rights of all citizens,” Chimbe explained.

Suleman further clarified that the contract award process adhered to all required bidding procedures.

He revealed that the system will be integrated with major social media platforms, including Facebook, X (formerly Twitter), and LinkedIn, to effectively track and analyse online trends.

The project, valued at $1.5 million, is expected to be completed by the end of January 2025.

MACRA expressed confidence that this initiative will play a crucial role in creating a safer and more reliable digital space for Malawians.

Through this proactive approach, MACRA aims to strengthen trust in digital platforms and safeguard the country’s online environment from the growing threats of misinformation and cybercrime.


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