The Directorate of Road Traffic and Safety Services (DRTSS) wishes to inform and update the general public on the status and performance of the Malawi Traffic Information System rolled out in May this year.
The objectives of the new system include curbing corruption and improving efficiency in document processing as well as promoting road safety by ensuring that every driver acquires a driving license through legal means and is qualified and competent to drive on the roads of Malawi.
However, DRTSS wishes to acknowledge that it is aware of the mounting concerns from the public on service delivery delays as a result of the newly rolled Traffic Information System upgrade.
But contrary to reports that the delays are a result of system failure it has come to our attention that a few internal stakeholders are conniving with middlemen after being completely cut out from corruption and kickbacks since the new system is computerized, are trying to throw spanners in the whole process.
For example, we have heard stories of service seekers still paying bribes to middlemen to facilitate the process yet the middlemen simply disappear with the money because there is nothing they can do as the process is now electronic and computerized.
This situation in turn is leading to congestion in the queues as swindled clients continue to wait for the helpless middlemen thereby painting a picture as if the system itself is to blame.
To this effect we would like to assure the general public to appreciate that the upgrade of the Traffic Information System is part of the Public Service Reforms which, among others, will completely curb out corruption at the Directorate because only those who produce bank scanned receipts will be assisted.
Meanwhile, it must be noted that the Directorate has made a comprehensive assessment of the performance of the system so far and it has observed that the system itself is functioning and therefore we will not relent but make sure that the system is fully adopted for the greater good of the public so that Malawians access our services efficiently and that there are no incidences of fraud or corruption.
Contact: Chisomo Chibwana,
Public Relations Officer
chisomoi@yahoo.com, 09999 57 315
