In a statement released to media Malawi Government said it wishes to inform the general public as well as Civil Servants that salaries were generally processed on time. Most Civil Servants started accessing their monthly pay by 27th November, 2014, the official pay day. However, there might be a slight delay in the payment of salaries for some Civil Servants because of a technical problem with the Government Payment System at the Malawi Switch Centre (MALSWITCH).This is the system which is used to transmit payment data from Government to Commercial Banks through Reserve Bank of Malawi.
The statement said this was due to the technical problem at MALSWITCH which occurred on the eve of the 25th November 2014, the Accountant General Department resorted to manually and physically transferring salaries to commercial banks. This initiative was necessary to minimise the delays that would have arisen.
The Government sincerely regrets this sad occurrence and assures the affected Civil Servants that every effort is being taken to ensure that they access their November 2014 salaries, latest by 8th December 2014.
Government further wishes to inform the general public that in an isolated instance, some files from Ministry of Education, Science and Technology were duplicated whilst manually amalgamating the salaries files. The issue has been noted and corrective action taken to normalise the duplicates.
Government would like to re assure the general public and Civil Servants in particular, that the Payment System has been rectified and is now undergoing validation tests to ensure timely payment of future salaries.
