Head of Corporate Affairs for MRA Steven Kapoloma

BLANTYRE-(MaraviPost)-Business captains in the city of Mzuzu have commended Malawi Revenue Authority (MRA) for the introduction of Msonkho online currently in its pilot phase saying the initiative has provided a platform for a conducive business environment.

Msonkho online is a web based integrated tax administration system where a taxpayer can use to access a range of services provided by the tax regulator and transact business online without physically visiting MRA offices.

The digital tax-paying and management platform, which rolled out its first phase on January 16, 2020 in Blantyre and Mzuzu has received overwhelming support from a wide range of business people in Mzuzu.

One of the business people Augustine Harawa who run electronic shop under the name AH electronics said Msonkho online reduced his time of travel time to MRA offices just to deliver a tax return or make payment adding the system has also reduced paper work on submission of tax returns.

“It has also minimize the challenges of missing or misplaced returns of my files within MRA offices. This is extra ordinary to me and I wish the service could start way back but anyway better late than never,” said Harawa.

Another businessman Rahim Latif who sells lots of things at wholesale price under the name Rahim Wholesalers said Msonkho Online is providing him with timely information and data to enable future planning, projections and simplified provision of services to taxpayers at a reduced cost hence the system is enhancing his knowledge in Tax administration and technology usage.

MRA’s Head of Corporate Affairs, Steven Kapoloma confirmed that since the pilot phase was put in place the tax collecting body has received commendable support from business people saying Msonkho online is there to make sure that people can do all related tax transactions online.

Kapoloma said Msonkho online has come to stay adding the  system is more convenient  since with the coming of this platform people can transact business anywhere even abroad and  will be able to meet deadlines.

Meanwhile Kapoloma said the introduction of cargo scanners in borders and inland stations has greatly improved tax collection since they are doing a lot of work within a short period.

“With the increase of goods passing through the ports, it is more and more difficult to conduct manual inspection. The container inspection system has improved the efficiency of MRA contributing to national security and collection of customs duties,” he said.

Kapoloma further said the machines produce X–ray images of goods being transported in containers, tankers or even break bulks and in addition the images may reveal concealed items in any part of the conveyance.

He added, that the main objectives of the cargo scanners is to detect smuggled goods in conveyances passing through customs, strengthen customs function of protection of society from harmful and prohibited goods such as weapons which may not ordinarily be declared to customs.

For the past few years MRA has introduced a number of ICT automated services to give taxpayers options to promptly pay taxes without any challenge.

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