Business Malawi Opinion

Technology shapes Malawi’s revenue mobilization drive

7 Min Read

LILONGWE-(MaraviPost)-Malawi’s fiscal landscape has been defined in recent years by successive external shocks and deep domestic constraints.

Tropical Storm Ana and Cyclone Gombe in 2022, Cyclone Freddy in 2023, and a severe drought in 2024 all inflicted damage on the economy, eroding agricultural output, disrupting supply chains, and compounding already fragile conditions.

At the same time, official development assistance has been on the decline, leaving the government with fewer options to cushion the population.

The result has been an erosion of fiscal space, persistent shortages of foreign exchange, growing food insecurity, and a weakened ability to maintain essential social services.

Inflationary pressures have remained high and growth sluggish, straining the capacity of households and businesses alike.

Against this backdrop, the government has turned with renewed urgency to domestic revenue mobilization as its most viable path toward macroeconomic stability.

The Ministry of Finance has set a medium-term objective of reducing the overall fiscal deficit to 6 percent of GDP, a target that hinges on sustained growth in revenue collections.

Authorities argue that the buoyancy seen in the 2024/25 fiscal year, which produced a 39.9 percent nominal increase in tax revenue over the previous year, will continue.

They attribute this not only to reinforced tax policy measures, but also to administrative reforms that have begun to change how revenue is collected and enforced.

At the heart of these reforms lies the introduction of digital excise tax stamps, branded ‘Kalondola’.

Implemented by the Malawi Revenue Authority (MRA) with technical support from SICPA Malawi, a company contracted in September 2023, the system is designed to strengthen compliance in excisable products and curb the proliferation of illicit goods.

The phased rollout began on May 1, 2024, covering tobacco cigarettes and alcoholic beverages, including beer, wine, spirits, whisky, and opaque beer, before extending from July 1 to bottled water, soft drinks, energy drinks, cereal-based beverages, fermented teas, lotions, and glycerine.

Each product now carries a secure digital stamp that serves both as proof of tax payment and a deterrent against smuggling and counterfeiting.

The move was not without resistance, but the business community has gradually aligned itself with the policy’s intent.

Castel Malawi has been among the most vocal.

Speaking to the press, its Corporate Affairs Director, Ms. Gloria Zimba, urged consumers to avoid products lacking digital stamps, underscoring that compliance ensures the government can capture the revenue needed to invest in essential services and infrastructure.

“The stamps allow the government to realize the correct amount of revenue to invest in essential social services development initiatives for economic growth,” she said.

Castel’s call reflects a growing recognition within the private sector that robust revenue systems help to level the playing field by reducing unfair competition from smuggled or untaxed goods.

The momentum has been reinforced through deeper integration of systems. In February 2025, MRA confirmed that Kalondola had been fully linked with ASYCUDA, the customs management platform used at borders.

This integration requires import declarations for affected tariff lines to include tax stamps prior to clearance, streamlining procedures and reinforcing the integrity of the importation system.

“The implementation has successfully achieved one of its key objectives, ensuring that all import declarations for the specified tariff lines are accompanied by tax stamps,” said Wilma Chalulu, the MRA’s Acting Head of Corporate Affairs.

She added that the integration had also improved operational efficiency by cutting redundancies in customs processes and boosting compliance among importers.

The MRA has coupled the introduction of tax stamps with capacity-building efforts to embed the system effectively.

Between November and December 2024, SICPA Malawi trained 60 officers nationwide in both classroom and field settings.

Practical sessions included visits to the Mchinji One-Stop Border Post, where customs officials were evaluated on their ability to enforce excise tax stamp regulations with importers.

These exercises are crucial, as Malawi’s porous borders have historically been a conduit for illicit trade, undermining both legitimate businesses and government revenues.

The IMF, in its most recent assessment of Malawi’s revenue mobilization strategy, has emphasized the importance of such measures.

The report recommended retaining excises on sectors such as gaming, gambling, airtime, and jewelry while sharpening enforcement against smuggling through prepaid tax stamps and closer monitoring of illicit trade.

It further advised shifting from ad-valorem to specific excises on goods like alcohol, tobacco, and vehicles, aligning rates more closely with regional averages to reduce distortions and protect domestic industries.

The government’s adoption of digital stamps sits squarely within these technical recommendations, signaling its willingness to act on external policy advice even in the absence of a formal IMF program.

Digitalization of tax administration has not stopped at stamps.

The Electronic Invoicing System (EIS), a project funded by the World Bank, has been rolled out to further broaden the tax base.

Through real-time electronic documentation of transactions, the EIS aims to reduce under-reporting, improve audit trails, and strengthen VAT compliance.

Together with Kalondola, the system reflects a broader strategy of using technology to modernize revenue collection and cut leakages that have historically sapped public finances.

Despite these gains, the challenges remain sobering as Malawi remains in arrears to external commercial creditors, amounting to US$669 million at the end of 2024, while its official exchange rate remains overvalued, distorting the economy and discouraging investment.

Without external budget support, the burden on domestic resources grows heavier, even as repeated climatic shocks keep driving demand for public intervention.

According to the IMF report, the authorities argued that the combination of digital tax stamps, strengthened audits, enhanced VAT inspections, and intensified debt recovery would sustain the revenue buoyancy observed in Final Year (FY)2024/25.

Revenues, estimated at 19.1 percent of GDP in FY2024/25, are projected to climb further as compliance improves and enforcement expands.

For policymakers, the central message is that technology-enabled tax administration offers one of the few levers available under current conditions.

It is both a response to fiscal necessity and an attempt to chart a more autonomous economic path after decades of heavy reliance on donors and multilateral support.

In the shops and markets, the change is already visible.

Beverages and other consumer products now display digital stamps that, while small, symbolize a shift in Malawi’s approach to governance.

For importers and manufacturers, compliance has become non-negotiable, with penalties for evasion tightening.

For consumers, the stamps serve as assurance that the product in hand is legitimate and that the purchase contributes, however modestly, to the public purse.

And for the state, each stamp represents a unit of revenue captured that might once have been lost.

Whether these efforts are enough to restore macroeconomic stability in the face of foreign exchange shortages, climate shocks, and political fragility remains uncertain.

What is clear is that authorities are betting heavily on domestic revenue measures as their best tool for navigating turbulence.

Kalondola and the EIS are no silver bullets, but they mark a deliberate step toward fiscal self-reliance, aligning Malawi’s practices with international standards while addressing immediate gaps in enforcement and compliance.

In a context where external financing is limited, such tools may well determine whether the government can maintain a grip on stability or see its fiscal position erode further.

For businesses, the alignment of compliance with national priorities offers both costs and benefits.

It imposes stricter oversight and potentially higher upfront expenses, but it also promises a more predictable and equitable operating environment.

For the state, it is a chance to rebuild credibility with citizens and external partners alike.

And for households, though the effects may be less visible in the short run, the promise lies in the possibility of better-funded services and infrastructure.

In the interplay between fiscal policy, business practice, and citizen trust, digitized tax tools have become a pillar of Malawi’s search for stability.

Lloyd M’bwana

I’m a Lilongwe University of Agriculture and Natural Resource (LUANAR)’s Environmental Science graduate (Malawi) and UK’s ICM Journalism and Media studies scholar. Also University of Malawi (UNIMA) Library Science Scholar. I have been The Malawi Country Manager and duty editor for the Maravi Post since 2019. My duty editor’s job is to ensure that the news is covered properly, that it is delivered on time, and that it is created to the standards set out in the editorial guidelines of the Maravi Post.