When you outsource your business needs to an outsourcing provider, you can focus on the core areas of your business that provide higher value-added services-thereby contributing to the bottom line of your business. Although there are tons of success stories that prove its effectiveness, there are also risks associated with this new way of working. So in this article, we will provide an overview of the five (5) business services that can be easily outsourced, along with their pros and cons to help you determine if outsourcing is the key solution that will help you fill the gaps and lessen the tasks on your team’s plate.
Online Marketing Services
Outsourcing online marketing services can be a cost-effective approach to help you leverage other people’s knowledge and years of industry expertise. A team of outsourced marketing experts can work together with their specialties in order to provide high-value marketing materials and efforts for your business. The responsibilities that fall into their bucket include SEO, PPC, content marketing, graphic design, partnerships, and more. On the flip side, outsourced marketing may require you to share a lot of confidential data, such as ROI figures, product information, and sales data.
IT Support Services
In today’s cloud-enabled world, companies may choose to outsource their IT support services with a technology provider and benefit from a wide range of operations, including network services, software development, QA testing, and operation of information systems for the company. However, it is important to note that the information technology industry evolves rapidly, so it can be risky to sign a long-term IT outsourcing contract. It is wise for a business to decide if it requires a local based support, such as IT support Leeds based or in London, etc. due to the degree of reliance on technology.
Finance & Accounting Services
From advanced accounting and bookkeeping services to customized management reporting services, your outsourced accounting team can monitor your expenditures and easily spot red flags ahead of time to help you make intelligent financial decisions. However, not being in the same office with your outsourced accounting team can sometimes lead to miscommunication. So it is important to establish a schedule and practice good communication policies to avoid issues from occurring.
Virtual Assistant Services
Entrepreneurs and small businesses are on the lookout for trained and educated virtual assistants as a way of sourcing cheap labor, especially in this web-supported era. You can maintain a healthy work-life balance by outsourcing repetitive tasks, such as data entry, social media management, competitor research, and database building so you can focus on the core competencies of your business. The few drawbacks associated with hiring virtual assistants from a distant area of the world include language barriers, cultural differences, and difficulty in coordinating work across different time zones.
Customer Care Services
Working with an outsourced customer care team can provide immediate assistance to strengthen your B2C relations and to bridge the gap between your business and your customers. Outsourcing an expert team who can effectively contribute to the success of your business is also remarkably cheaper as compared to hiring in-house employees, especially if you work with providers who operate in low costs of living countries. However, the outsourced customer care representative may need special knowledge about your company culture and services in order to best serve your customers.
In this fast-paced and competitive industry, outsourcing various business tasks and services can make your life simpler in many ways. You can outsource some of your to-do lists and back-office tasks that lower your overall productivity, so you don’t have to juggle a million things all at the same time. With the right communication and technology, outsourced teams can take over repetitive administrative tasks and help you achieve excellent productivity levels.
