Saturday, July 13, 2024
HomeMalawiNational Bank Fixes security certificate but still need improvement to its online...

National Bank Fixes security certificate but still need improvement to its online services

After many complaints the National Bank of Malawi has renewed its’ security certificate and the trust messages have now disappeared when it’s Banknet customers attempt to login in to their secure site to access their accounts.

Once you login the website is now displaying the message below to alert those still experiencing the message which is still  affecting those that have catching issues with their preferred browsers and also a somewhat lame apology for the risk they exposed their online customers to:

“You may have been experiencing website certificate problems when accessing the Banknet Online. We are now pleased to advise that the problem has since been resolved and you may now access and transact without any problems. 

If you experience further certificate problems when accessing the site, you may need to clear your Browser cache or contact us on +265 1 820 622 ext. 1221 or email for further assistance. 

The bank sincerely apologizes for the inconvenience this may have caused”.

However it should still be noted that their online support is still not up to standards. It is very rare that you get a prompt email response from the Bank.

Many customers have complained that the bank has a lot of unexplained charges and when queried they do not return emails.

Other customers have complained about lack of alerts to account activities by email or text especially those holding accounts in the Diaspora.

National Bank which claims to be the largest Bank in Malawi should take the lead in taking advantage of technology to provide adequate support and services to its customers.

We encourage readers who have experienced similar issues to email the Bank

Elwin Mandowa
Elwin Mandowa
Elwin Mandowa: is the Founder and Managing Editor of the The Maravi Post. a Malawi current affairs and World news website founded December of 2009. Software Engineer Specializing in Paperless Applications, Healthcare Hipaa and Logistics
- Advertisment -

Most Popular

Recent Comments

Sylvester Movette zunda on Mali wedding attack kills 21
James Hastings Chidule on Malawi’ fistula recovery at 86%
WELLINGTON WITMAN MOSELIJAH LUNDUKA on The history of Ngoni Maseko in Malawi
Lisa Frank on Home
azw3 on Home
Define Regtech on Home
Tobias Kunkumbira on Malawi to roll out Typhoid vaccine
arena plus nba standings 2022 to 2023 ph on Home
David on Home
마산출장 on Home
Cristina Thomas on Home
Alicia Alvarado on Home
The History of online Casinos – Agora Poker – hao029 on The History of online Casinos
Five factors that will determine #NigeriaDecides2023 - NEWSCABAL on Leadership Is Difficult Because Governance Is Very Stubborn, By Owei Lakemfa
Asal Usul Texas Holdem Poker – Agora Poker – hao029 on The Origins of Texas Holdem Poker
Malawi has asked Mike Tyson to be its cannabis ambassador - Techio on Malawi lawmaker Chomanika against Mike Tyson’s appointment as Cannabis Brand Ambassador over sex offence
Finley Mbella on Brand Chakwera leaks Part 1
Maria Eduarda Bernardo on The 2021 Guide to Trading Forex Online
Atsogo Kemso, Political Foot Soldier on Why MCP and UTM Alliance Will Fail
Em. Prof. Willem Van Cotthem - Ghent University, Belgium on Malawi army, National bank cover Chilumba barrack with trees
Christopher Murdock on Why dating older woman is dangerous?
Samantha The Hammer on Why dating older woman is dangerous?
Andrew Pelser on <